"High Speed for the Rest of Us!"

VoIP Customer Manual

1. Equipment you will need.
    a. Linksys SPA2102 also known as a "Analog Telephone Adapter".


    b. A network surge suppressor. More information here.


2. Connect the Motorola "pig tail" into the "In" port on the network surge suppressor.


3. If you haven't already, plug in the Motorola power supply into an available electrical outlet.

4. Connect one end of an ethernet cable into the "Out" port on the network surge suppressor and the other end into the "Internet" port on the Linksys SPA2102.


5. Connect one end of an ethernet cable into the "Ethernet" port on the Linksys SPA2102 and the other end into the "Internet", "Uplink", or "WAN" port (will vary depending on model) on your router (not shown).


6. If you haven't already, plug in the power to the Linksys SPA2102.


7. Plug one end of a telephone cable into the "Phone 1" port on the SPA2102. The "Phone 2" port is available for use if you have a second phone number configured.




8. Plug the other end of the telephone cable into a phone and check to see that you have a dialtone. If you have no dialtone review the steps above.

9. Once you have ported your home phone number (more info) or if you have decided to use a number assigned by AirCanopy for your entire home follow the steps below.

10. Locate the demarcation box out side your house. This is usually near your electrical utility meter.


11. You will be able to get into the customer side with just a flathead screwdriver.




12. There will be something similar to the picture below. All you need to do is unplug the telephone cable, this physically disconnects yourself from your current phone provider. This is important because when phone calls are made voltage is passed through the phone lines, if you are connected to your current provider as well as receiving service through AirCanopy improper configurations can potentially cause hardware damage to the Linksys SPA2102 as well as hardware on your current provider's end.


13. Once you have disconnected yourself we will need to review the actions taken in step 7.

14. Connect one end of a telephone cable into "Phone 1" of the Linksys SPA2102 and the other end into any available phone port in your home. All phone lines in your home should now be chained together, if you do not have a dialtone review the steps above.